Hello dear customer

1. General and scope
Our general terms and conditions apply to all your orders in our online shop ( and For us you are not only a customer but also, from a legal point of view, a consumer. Our terms and conditions apply to you as a consumer. You can call up and save this version. By placing an order, the customer declares that he / she agrees to the validity of the terms and conditions applicable at the time of the order. Any own terms and conditions of the customer that contradict these terms and conditions are not valid. Changes to these terms and conditions will be adapted on this website and newsletter subscribers will be notified in writing by email.

2. Contractual partners and conclusion of contract
With every order, a sales contract is created between VALJUES GmbH and you as the customer. You can put our products in the shopping cart without obligation. The contract between us and you is concluded by clicking on our order button. To confirm the contract, you will receive an order confirmation by email after you have completed the purchase.

3. Terms of delivery
It is possible that shipping costs are due in addition to the product prices. You will be informed of this while shopping. We only deliver by post. It is currently not possible to collect the goods yourself. Delivery within Germany can take 2-3 working days. In other countries also much longer.

4. Payment
The following payment methods are generally available in our shop:
Credit card When placing your order, you can choose your credit card as a method of payment. When you place the order, you send us your credit card details. The transaction will be carried out automatically by your credit card company.
PayPal During the ordering process you will be redirected to the PayPal website. To pay with PayPal, you need to have an account there or you may need to register again. You have to identify yourself with your access data and confirm the payment to us.
Purchase on account via Klarna In cooperation with Klarna AB (, Sveavägen 46, Stockholm, Sweden, we also offer you a purchase on account. We would like to point out that the payment has to be made to Klarna and not to us directly. When buying on account with Klarna, you first receive the goods from us and then you have a payment period of 14 days to Klarna. You can find the full terms and conditions for purchase on account here:

5. Retention of Title
The goods always remain our property until they have been paid for in full.

6. Transport damage
Unfortunately, in rare cases, your order may break on the way to you. If that is the case, you must contact us immediately with photo evidence.

7. Liability
We are always unrestrictedly liable for claims due to damage caused by us
in the event of injury to life, body or health,
in case of willful or grossly negligent breach of duty
in the case of guarantee promises, if agreed, or
as far as the scope of the product liability law is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability shall be on the Conclusion of the contract limits foreseeable damage, the occurrence of which must typically be expected. Incidentally, claims for damages are excluded. The damage must be documented by means of photo evidence.